Freecom XS USB 1000 GB

  Dekka123 10:55 28 Jan 11

I am trying to install the above drive but I keep getting a message that I have a problem with my USB device and the computer does not recognise it. Can any one help please or should I just send it back. I have tried it in different usb ports which I know work because I have tested them all. Is there any particular order that they should be connected. Than you all for your help.

  northumbria61 13:11 28 Jan 11

Have you tried booting with the external drive connected? Try this also - turn off PC then disconnect P/S and disconnect USB cable. Then plug in USB cable, plug power supply back into the back of the enclosure, turn it on.

  Dekka123 09:15 29 Jan 11

northumbria61Thank you very much for your reply. Sorry for the delay as I had to go out just after I asked for help. I am very pleased to tell you that your connection sequence worked and now all is fine.. Thanks again for your help. I will now mark this as resolved.

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