Firefox will not load

  conradwebster 06:56 27 Jun 09
Locked

Firefox will not load via my login. It works with three other users. There is no problem with Chrome or IE8. I have tried re-installing. Any suggestions?

  T I M B O 10:24 27 Jun 09

I'm not sure how you removed it, but remove it again, then run ccleaner>>click here then download a fresh version>>click here

After cleaning with ccleaner & remembering to do the registery cleaner also, reboot pc and install new copy.

Best of luck !!

  conradwebster 18:06 27 Jun 09

Deleted all references and re-installed but still will not open. There must be a link to the program not working for my log in. I may have more success when 3.5 arrives.

  octal 18:22 27 Jun 09

Each user has their own profile for Firefox, it sounds like there is a corrupt file in your profile, try deleting it and reinstall it again. This site will tell you the location of the profile folder click here

  octal 18:23 27 Jun 09

By the way, when you reinstall Firefox it will make a new profile for you.

  conradwebster 18:40 27 Jun 09

Tried that but for me and one other user who can use Firefox the message was no known items found.

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