File extension converter not working

  alfredgerald 18:43 PM 14 Sep 12

Running Microsoft XP with 4 users on PC. Having trouble opening files with the extension .docx. Have down loaded a converter from Microsoft, which works for 3 of the users. Have been into Control Panel/Folder options/File type but the option to change how all the files are opened is greyed out. Any thoughts please.

  alfredgerald 14:38 PM 19 Sep 12

I know you will find this hard to believe but the fault has cleared itself. I have done nothing to the system. Logged in just to see if it was working and it was. Thanks for your help.


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