Faulty goods and repairs

  ICF 18:07 02 Sep 09

I want to return a motherboard because it's faulty.The motherboard was delivered on the 25/08/09 and the request for an RMS number was sent on 28/8/09

They tell me it is going to be sent to Asustek in Germany for repair or replacement can they do this?
Can I ask for my money back.

  ICF 18:43 02 Sep 09

Soz I posted in the wrong forum.Should be in Consumerwatch

  john bunyan 19:10 02 Sep 09

No, if really faulty your contract is with the seller, not Asutek. You can ask for a new one or money back. (as long as you havent damaged it!!)
Quote Sale of Goods Act.

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