"Failure to Display Security and Shutdown Options"

  cowgirl66 04 Feb 11
Locked

Hi, the title above is the name of the error message I get when my computer freezes. And the content of the error message reads;

"The logon process was unable to display security and logon options when CTRL + ALT + DELETE wass pressed. If the operating system does not respond, press ESC or restart the computer by using the power switch".

I have Windows 7 and have recently reinstalled it so could I have done something wrong back then?

Regards cowgirl66

  cowgirl66 04 Feb 11

To be more explicit, when the message comes up I cannont use my Task Manager, and cannot press End Process since this option isn't displayed. I haven't yet pinned down why or when the computer freezes. Please ask any questions to help solve this matter.

  northumbria61 04 Feb 11

Have a read here click here

  cowgirl66 05 Feb 11

Hi everyone, I have tried the Clean Boot method you so kindly gave instructions for but this took a lot of nerve to do as I'm not too up on this kind of procedure. I'm afraid nothing came of it other than when I clicked on "Hide all Microsoft Services", and noticed that one of the programmes listed, "iPod Service", was not running but "Stopped". Could this mean anything?

I have had to re-type this post on my friends computer because when I came here to give my answer above, the computer froze yet again! Same message, same error, same shutdown using the power switch again. Would a reinstall of Windows 7 stop this? I'm getting desperate now ....:-((

  cowgirl66 05 Feb 11

Plus I've just thought,, sometime back I had to reinstall Windows 7 and have a feeling I put the Upgrade disc in the DVD drive while Windows was still running, and crrried out the Custom install from there...

I'm just clutching at straws but I am trying to think what I might have done wrong.

Regards cowgirl66

  cowgirl66 06 Feb 11

I have had to reinstall custom version of Windows 7 (again) and still my screen freezes with the same error message. Thanks everyone for your help,

Regards cowgirl66

Advertisement

This thread is now locked and can not be replied to.

Should I upgrade to Windows 10? 8 reasons why you should upgrade to Windows 10... and 2 why you…

We are being sold the ability to spend money we don't have. And we love it

IKinema aims to banish droopy shoulders and wonky spines in animated CG characters

How to use Apple Music in the UK: Complete guide to Apple Music's features

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message