extra usb modem install

  mercedesjb 00:06 12 Apr 05

because of cost restrictions i have plumped for an extra speedtouch 330 usb modem for kids bedroom. I have installed all drivers and software etc, however i keep getting message 'error 1024' and cant connect( other pc is obviously disconnected)
Is there something i've missed

any advice would be welcome

  woodchip 00:18 12 Apr 05

did you load the software before plugging in the modem

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