Externall hdd case not being recognised

  Samsinger 17:20 14 Jan 15

Hi forum

I've put a Toshiba hdd in a standard 2.5" SATA to USB external caddy and plugged it into another Toshiba laptop. Red light comes on on the caddy but the laptop doesn't recognise it - new drive doesn't appear in My Computer.

Any ideas ?

This is the external caddy / case

  Fruit Bat /\0/\ 17:39 14 Jan 15

Does the drive appear in disk management?

was the drive faulty when you took it out of the old Toshiba laptop?

Does device manager see the USB caddy?

  northumbria61 17:41 14 Jan 15
  Samsinger 17:54 14 Jan 15

Have tried another Toshiba 2.5" from yet another Toshiba laptop and it was recognised immediately.

Chances on the original problem being the hdd connection ? Chances on the original problem being a bad hdd ?

If it's the latter, is it recoverable ?

  Samsinger 17:57 14 Jan 15

The problem HDD did not appear in device management. The one i have just tried did. Summary :

Toshiba A did not begin to spin in the caddy and was not recognised, despite red light coming on Toshiba B did begin to spin, was recognised and was accessible.

  Fruit Bat /\0/\ 18:15 14 Jan 15

Certainly looks like a bad hard drive.

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