External hard drive issue

  ljstevens 11:27 12 Apr 08


Recently my Maxtor external drive has stopped working. When i say stopped working the drive seems to be spinning up happily but my PC just isnt finding anything when i plug it in, not even recognising anything plugged in to the usb. A friend said it sounds like the USB card within the hardrive seems to be not working.

Can this happen and how can i get around it? I have alot of files I want to recover asap, any recomendations of cures?

many thanks

  johndrew 11:49 12 Apr 08

Does it work when plugged directly to a PC USB port?

Do other items attached to the USB hub work? How about when they are plugged directly into the PC?

Is the USB hub externally powered or from the PC?

Have you tried a known good lead from the HDD to the PC USB port?

Have you opened the HDD caddy and checked to see if all connections are good?

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