External devices not being found when connected

  Evolution 13:58 15 Jul 07


My daughter uses a Dell XPS laptop with XP Home, SP2.

Recently, when connecting external devices via USB, e.g. mp3 player, digital camera, they are not found. Never had a problem previously.

I know that the various drivers are installed because the devices used to be recognised upon connection.

I've uninstalled the drivers and reinstalled but to no avail.

Any ideas what could be causing this?



  skidzy 14:07 15 Jul 07

In device manager have you uninstalled everything under usb heading....if not do this and reboot.

  Fruit Bat /\0/\ 14:11 15 Jul 07

To Refresh USB Ports
In device manager Uninstall EVERYTHING under the heading USB,
reboot the PC let XP find and install new hardware.
Your equipment should now be recognised.

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