Explorer no long sees DVD Drive

  Rickyboy1976 23:55 22 Aug 06
Locked

Hi,
My DVD drive will open and close at the BIOS screen but as soon as Windows Boots it does not function.

Device Manager and Explorer do not see it.

I have also tried another spare DVD-ROM and the same thing happens

Any ideas?

RIchard

  Diversion 02:00 23 Aug 06

Have you checked the IDE cable is firmly plugged into the motherboard.

  Rickyboy1976 06:36 23 Aug 06

yes indeed have put a spare har drive on that ide channel and it works ok

  VoG II 08:14 23 Aug 06
  skidzy 17:06 23 Aug 06

Is your dvd drive recognised in My Computer ?
Have you uninstalled any cd/dvd burning software such as Nero/Roxio etc? Any Error codes ?

Restore Missing CD/Dvd Drives

Missing cd/dvd drive
If it is showing an error code, 10, 39, etc., delete the drive.

Then follow these directions for clearing the Upper/Lower Filters: (might want to print this out)

1. Click on Start --> Run --> and type in 'regedit' followed by the enter key
2. Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or
3. clicking the "+" next to it.)
4. Expand the "SYSTEM" Key
5. Expand the "CurrentControlSet" Key
6. Expand the "Control" Key
7. Expand the "Class" Key
8. Please look for a key containing the following string of letter and numbers:
{4D36E965-E325-11CE-BFC1-08002BE10318}
9. High light this key by left clicking once on it
10. On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these please delete them by right clicking on them and choosing "delete"
11. Please exit the registry by clicking on the "X" in the top right hand corner of the screen


Reboot your computer

If in any doubt,please create a System Restore point first as you will be editing the registry.

Missing cd/dvd drives are normally associated with the removal of a cd burning programs such as Nero/Roxio etc.

Hope this helps.

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