Excel Help files

  Digital 10:09 13 Nov 06

When I click on Help in Excel I get a little message saying the Help files need installing but when I click to do that, the floppy drive is accessed although the Office CD is in the CD drive! Any ideas please?

  VoG II 10:31 13 Nov 06

Control Panel, Add or Remove programs, select Microsoft Office, click the Change button, tick Add or Remove features and follow the prompts.

  Digital 11:52 13 Nov 06

Thanks VoG, I tried that but got the same result, ie. floppy accessed & same "This patch package..." message.

However, I then searched the KB & from that ran a clean-up routine for Office which has helped. Although Excel Help, on first use, still says it needs to load the files & can't, if I close that message & then re-open Help, it works fine!

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