ethernet port not usable after upgrading drivers

  wunderbaa 15:20 PM 07 Jul 13
Locked

I run windows xp, I have just updated my drivers and now I cannot connect to the internet using my ethernet connection. Please help

  rdave13 16:12 PM 07 Jul 13

Go to device manager and roll back the driver then reboot. Why did you update in the first place?

  rdave13 16:14 PM 07 Jul 13
  Chronos the 2nd 11:00 AM 08 Jul 13

Did you use one of these driver update programs? If so don't, if it ain't broke then it don't need fixing.

  wunderbaa 10:30 AM 11 Jul 13

Thanks Rdave, could you explain how to do thisI have found device manager, but cannot see anything labelled ethernet port or any indication as to how to roll back the drivers. Baa

  rdave13 15:11 PM 11 Jul 13

Have a look under Network Adapters. Find your ethernet device (mine is a Realtek PCIe GBE Family Controller), right click it and select properties, under the 'driver' tab you should see the tab for 'Roll back driver'.

  wunderbaa 14:47 PM 17 Jul 13

thanks folk I have it sorted. I have also learned my lesson and will not fix problems which do not exist. PLease keep up the good work in helping others Baa

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