Error on start up

  smy13 12:14 26 Dec 06
Locked

Hi guys
Got a friend who's getting the following error message on start up
"The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link libary PSAPI.DLL." He seems to think it started happening after installing IE7, he's currently using the BT Yahoo brower. I seem to remember some duscussion about thr BT browser and IE7 not getting on!!. don't know if this is part of the issue. any help would be welcome

  James. 12:17 26 Dec 06

Do a search for PSAPI.DLL and rename it to something else (PSAPI.OLD will do), if I rememeber correctly (this has been covered before) it's something to do with the BT software thats not required.

  howard64 12:17 26 Dec 06

I have removed IE7 from 2 pcs that were giving trouble after it was installed. Could find nothing else wrong with pcs and the owners have confirmed no further problems with pcs after removal.

  smy13 12:19 26 Dec 06

Cheers James
i'll give it a go

  smy13 12:33 26 Dec 06

Cheers James That worked at treat

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