error messages & mouse / graphics issue related to iertutil.dll

  robert01 14 Sep 12

windows 7 64 bit

A message keeps appearing at shutdown and when starting some programs that says 'the program can't start because iertutil.dll is missing' or 'there is a problem with the intellipoint software, remove and run setup again'

I have uninstalled microsoft intellimouse and reinstalled ( ver 8.2 ) but still the issue is there. The mouse is working fine though !

I thought it could be malware but a similar message appears when I try to run cc cleaner, although i did get spybot to run by doing so as administrator and it found nothing.

Also, when trying to get into device manager I get 'not enough storage is available to complete this operation' and sometimes I get another message that says 'GFXUI has stopped working'

All this started at the same time last week and I am stumped as to what to do next.

  Woolwell 14 Sep 12

System restore to a point before the problem began?

  robert01 14 Sep 12

yeah tried that already

  KRONOS the First 14 Sep 12

Sounds very like your OS is corrupted. Try running SFC /SCANNOW and if I were you I would uninstall the software for the mouse and see how it behaves.


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