error messages

  Tracywt2 19:29 13 Jun 06
Locked

Hi, I'm not very IT minded so please help me if you can. I've started receiving an error message every time I close my PC down asking me iff I want to 'end now'error message 'hpcmpmgr.exe How do I fix this? Also, on logging onto Broadband using my Orange ISP I get an error message asking if I want to send a report to Microsoft - AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: mshtml.dll
ModVer: 6.0.2900.2873 Offset: 000aa34e

How do I sort this?

Many thanks for any help

Tracy

  VoG II 19:31 13 Jun 06

For the first error try reinstalling your HP software click here

For the Internet Exspl;orer error try IEFix click here and if that doesn't work, a repair click here

  Tracywt2 22:22 13 Jun 06

I've managed to cure the 2 earlier problems, but a new Microsoft report has started to appear on opening Orange. AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: mshtml.dll
ModVer: 6.0.2900.2912 Offset: 001233cf

Any further advice would be very much appreciated

Tracy

  VoG II 22:26 13 Jun 06

Which version of Windows do you have?

  Tracywt2 22:31 13 Jun 06

Windows XP

  woodchip 22:34 13 Jun 06

If I was you I would be doing some online Scans for Viri and Malaware click here=

  VoG II 22:36 13 Jun 06

Try this click here

  Tracywt2 22:37 13 Jun 06

As I said, I'm not the best IT person around, can you explain why this error only happens on my son's account and not on mine? I thought my spyware/adware etc should sort all the system not just one account
Thanks for all your help so far

  woodchip 22:40 13 Jun 06

Well you could say that about a file that's a problem. Why is windows only doing it on one account

  VoG II 22:54 13 Jun 06

"As I said, I'm not the best IT person around, can you explain why this error only happens on my son's account and not on mine? I thought my spyware/adware etc should sort all the system not just one account"

Ah, well you elected not to provide this information in your original post. Try running these click here

  Tracywt2 22:54 13 Jun 06

Am now running a couple of spyware type programs I have already got downloaded. Can anyone recommend the best free ones to use?

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