error code benq 4300u scanner

hi all had scanner 8 months all ok went to scan on saterday it came up with error code [ffff:0024]tried to find on internet no good.
have downloaded drivers from benq still the same . ihave xp.pro o/sy.any help appricated i am not to good with computers thanks all

  howard60 17:21 20 Dec 04

try using control panel - add and remove programs - to remove the prog from your pc. Then unplug the scanner and reboot your pc. Then if a usb scanner plug it in and when the pc finds it reinstall the progs.

thanks howard tried as you said still same problem have given up purchased new scanner

This thread is now locked and can not be replied to.

New Google phones UK release date | Pixel XL price, new features, specifications: Pixel X and…

1995-2015: How technology has changed the world in 20 years

This is the future of TV, VR and holograms

iPhone 7 review: Enhanced cameras, a refreshed design and water resistance make the iPhone 7 an…