Error Code 000D -- need help please

Hello All..
Had this problem for about 2 weeks now. Came home 1 day, found out my son had tried to istall a prog. off the Net.
Every time I boot the Pc I get the message
"setup encountered an error during installation
error code 000D".
I`m at wits end now, tried all I know.

Any help welcome...
Thanks in advance .. Stacky

  stalion 20:05 19 Feb 06

I gather you have done system restore to a date prior to the problem

  skidzy 20:11 19 Feb 06

Do you know the program he tried to download.
Would be by any chance a version of ROXIO ?

  SANTOS7 20:13 19 Feb 06

I have also found evidence relating to Roxio but i think 000D is a general protection error, have to say its a good place to start

Thnx for replies...

1 ... Yes I have done restore.. No Good

2 ... No Prog is not Roxio ( seen all those reviews)

Help, this is more annoying than troublesome

Anyone ???? please

  SANTOS7 20:24 19 Feb 06

try a search for all files related to the prog your son tried to download and manually delete, but without knowing what prog and from what download source we are talking about help will be dificult...

  VoG II 20:26 19 Feb 06

What is listed in msconfig? click here

VOG ... would that be start up OR services ??

Thanx

  VoG II 20:36 19 Feb 06

Startup tab - sorry, should have said.

VOG .. how do I copy all thats in Start up ??

Cheers & thanx for your time

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