epson stylus photo 830u hangup

  bbmf474 11:25 29 Dec 03

Please I am in desperate need of help
I have purchased a new printer as above and I use ME. This stops printing either 1/3 or 2/3 way through a print
I am using illustrator and high gloss paper. No other programmes open except norton anti virus
It almost seems as if there is a memory problem
Any ideas?
Thanks in advance
David Martin

  thms 13:44 29 Dec 03

How much memory have you got installed on your computer. It would appear that you require 64MB or more. I would imagine that double that would be more likely.

If your printer is new try click here

  bbmf474 16:31 29 Dec 03

I have 512Mb, any more ideas?

  oldal 16:42 29 Dec 03

Its probably worth re-installing the driver.

  oldal 16:47 29 Dec 03

May be a silly question , but have you got virtual memory enabled.

  bbmf474 17:01 29 Dec 03

The driver is just installed for the first time,thanks. The second suggestion is not silly at all. How do I enable virtual memory on a PC?

  rickf 17:08 29 Dec 03

Control panel,systems,Advanced, Settings and Advanced again and you'll see something called page filing. Click change and increase your settings. Mine is set at 1536mb and I use the same printer. Check back if you get into difficulties.

  bbmf474 11:19 30 Dec 03

thanks for all your help
happy new year!!

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