Epson DX7400 wont feed card

  Border View 11:54 21 May 09

A friend has recently purchased an Epson DX7400 all in one printer scanner. Major problem with this printer is that it wont feed card. This is by no means heavy duty card but it just wont go through the rollers. He has even tried to get it to go with just one sheet in the feeder withou success. He has succeeded with 90grm paper.

It is possible to adjust the rollers to accept the card. He would welcome your comments and suggestions.

  mooly 12:01 21 May 09

I would ask Epson support (found them helpful in the past) what the thickest paper/card is that it will take. I suspect it's normal, the feed angle "in" and "out" is quite sharp.

  Border View 14:08 21 May 09

Thanks for that mooly - I shall see if I can find them on the web and send an e-mail.

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