epson c66 printer problem

  bendigo 14:45 13 Sep 06

My friend has a problem with her c66 printer. her ink monitor showed that her inks were low, she continued to print until her black ran out.
when she wanted to put new cartdidges in, the window with various option such as Nozzle check ets. has the first and last options greyed out. the last being the one which should move the carrier to the centre of the machine for access to the inks. How can she get the carriage to move ?

  The Old Mod 14:59 13 Sep 06

Hi, with printer turned on, lower bottom tray, open top tray, and press red ink button, heads should move to replacement position.

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