Pretty certain the waste in reservoir is full, or the printer thinks it is anyway. You can open the printer there are no screews just platic lugs and wearing a pair of rubber gloves remove the two pads at the back of the printer that soak the ink up. Clean these and reasemble. It only takes 10 mins or so. Then to reset the printer download SSC Service Utility from click here. Run the program and select your printer from the list, then click on 'Reset Protection Counter'. Your printer should work ok again, the only other option is to drop the printer in the dustbin.