encription module error12

  donar 20:29 16 Dec 13
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hi , i have a problem with my XPpro desktop, i cannot type anything into google etc etc, i get a message in a green box " encription module error12"

my AV is a paid for version of zone alarm and i run a free version of key scrambler, both of these have been disabled to see if it fixed the problem but it did not.

at one time i used system restore and it fixed the problem , now it has returned and system restore does not help.

if any one can help it would be appreciated, and just to repeat i cannot type anything into the computer. i also have 2 laptops , these have exactly the same information in them as does the corrupt desktop, could i delete all like my docs etc etc from the desktop and re-instal them with information taken from the laptops, would this fix my problem, or has anyone had experience with the programs on offer on the net that are supposed to fix , encription module error12 ? thank you donar

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