Many thanks to both Technotiger and Mat Alan, I did everything as you said but found I was getting socket error 10050 port995 protocol pop. and looking back I found that....properties/server showed server url- http//sky.com. but the server type was Hotmail in dark black letters (can't erase it.) I think this is because before my Son in Law went on Holiday he attempted to change to hotmail, with no success. can this be remedied or do I have to change to an hotmail account Yours in desperation DTW
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