Encarta 2005 premium suite DVD problem.

  Joeyace 17:34 10 Oct 05

I have the above mentioned program installed in my PC. I am using xp pro sp2.When trying to start the program from the desktop shortcut a window appeared stating; The folder path " Program files" contains an invalid character. I have tried to reinstall the DVD again and the same window appears, I have tried to remove the program from the add/remove and still the same window appears. I have even been to the search all files and folders and nothing remotely similar to (encarta 2005 premium suite DVD" comes out. I have deleted all d/top shortcuts in an effort to remove any traces from this program so as to try a clean reinstall but to no avail.Any advice greatly appreciated, thanks.

  VoG II 17:43 10 Oct 05

Try running the Windows Installer Cleanup Utility click here then reinstalling.

  Joeyace 19:31 10 Oct 05

Thanks a million VoG that tip was 100% spot on.

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