Emails have vanished....

  Rodders 16:26 20 Dec 08
Locked

Hi

The other day, I logged into my account to discover that all of my previous emails had vanished - all the folders I created are gone, and only new messages received after logging in are there.

Other users (wife and kids) have all of their emails still.

Does anyone have a clue:

a) how this can happen?
b) where I might find them?
c) if I can't get them on my machine, is it likely that my ISP (email provider) might have a copy?

If it helps at all, I've got the demo version of Acronis True Image Home 2009 which seems to still be running a backup at 20:30 every evening despite being out of the trial period. Perhaps I can buy the full version and restore one of those backups so I get my emails back?

Rich

  DieSse 16:39 20 Dec 08

What email client are you using? - Outlook Express?

  Rodders 17:05 20 Dec 08

Yes, sorry I intended to put that in the message.

Outlook Express on XP Pro Sp3.

  Stuartli 17:13 20 Dec 08

I use OEView (see: click here), which allows you to view deleted messages.

First, however, have you keyed

.dbx

into the Search box (Files and Folders)from the Start menu?

  Rodders 17:16 20 Dec 08

I've tried searching for *.dbx.

I'll try again....should I not use the * wildcard?

  DieSse 19:10 20 Dec 08

*.dbx is fine - but I would do a search for just Inbox and see what it finds and where.

  Stuartli 20:25 20 Dec 08

Just use:

.dbx

in the Files and Folders section of Search.

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