email working but web isnt!! why?!

  Viv-208691 20:48 17 Jun 04
Locked

Hi there, please help me. i have a xp pc hardwired to a linksys wag54g modem/router which has aol 9.0. The email function of aol works fine but the web doesnt (not on aol or internet explorer), why would this be????

Please help me

Kind regards

  jack 20:52 17 Jun 04

AOL does have separate software to the rest of us
Explorer users. Your Server is AOL ie it all routes through there so it has to be I think something has changed in your SMTP settings withing the AOL software - Only AOL help line will bail you out I think

  Viv-208691 20:53 17 Jun 04

thanks for your help, sorry, what are SMTP settings?

Kind regards

  Viv-208691 16:39 18 Jun 04

AOL seem to think its a problem with I.E. Any suggestions how I can fix the problem (I cant download any updates due to no web access on that PC).

Kind regards

  jack 17:04 18 Jun 04

Go to my computer/help and in ther search field type internet explorer - follow the trouble shooter prompts

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