email reception

  highside 10:54 23 Aug 11
Locked

I have a problem with enails not being received from one agency. They have no problems with any other cuustomers and neither do I. They receive my messages but I dont get theirs from thier normal address (I do receive if they use an alternative address as a test) No spam problems on either side. I use mailwasher but it always marks suspect mail and you delete manually, tried bypassing mailwasher no effect. Any ideas where to look for this oddity please? Win7 64 bit, IE9. Win Live Mail.

  Woolwell 11:07 23 Aug 11

Have you looked in the spam/junk folder on the webmail of your account?

  highside 11:27 23 Aug 11

Yes empty, thanks for replying

  Woolwell 12:11 23 Aug 11

It can happen that ISP's block certain addresses from some servers due to the high level of spam in the past. This may be the case in this instance.

Advertisement

This thread is now locked and can not be replied to.

Best Samsung Galaxy S7 deals: Where to buy Galaxy S7 & Galaxy S7 Edge

1995-2015: How technology has changed the world in 20 years

How Toca Boca designed the characters, UX and gameplay for Toca Dance

Complete guide to Time Machine: How to set up Time Machine on your Mac, master its features,…