Email Pictures are Grey Boxes

  Conny 00:22 07 Nov 12

I can usually open pictures I receive in an email, in fact they are usually open when I receive them. However, a new contact has sent me some and they are just grey boxes. Is the fault at his end? I don't know for sure what his OS is but thin its XP Home Edition.

  Woolwell 11:00 07 Nov 12

The OS is not that relevant. What he uses to create emails is. Are they plain text instead of html, how has he attached/inserted the pictures? Probably his end.

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