email in Outlook not opening

  Newuser38 10:39 23 Jan 06
Locked

I have been asked about this problem by a family member. They are not able to open email in the in box. A click on the yellow envelope gives unreadable info. In addition the address book has disappeared. They can open the mail satisfactorily on their other pc if they remember to check it before the faulty one.. There is no other problem with the PC which has virus etc protection.

Any ideas please does the detect and repair function in Outlook sort this sort of problem.

  rawprawn 11:30 23 Jan 06

Try running Detect & Repair under the Help Tab.

  rawprawn 11:31 23 Jan 06

sorry I didn't notice your last comment. It's certainly worth a try.

  Newuser38 19:08 23 Jan 06

I have passed that thought on, any other things they ought to do?

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