E-mails that Vanish!

  boybrown 18:00 28 Sep 04

Hi folks,

Having a problem for OE on Windows XP. It's an intermittent problem that is becoming more frequent.

When I open OE the e-mails just display completely blankly and any attachments won't open from the e-mails. If I save the attachments to disk it will then allow me to open them.

Any ideas?




  PSF 19:50 28 Sep 04

Have you updated Outlook or added SP1 or XPSP2 recently? If you have the security settings are higher.

In Outlook click>>Tools>>>options>>>Open the security tab and un-check the box next to 'Do not allow attachments to be opened or saved as they could potentially contain a virus'.

If you have XPSP2 un-check the box below that stops HTML content opening in e-mails.

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