E-mail problem

  bluto1 19:15 13 Feb 09
Locked

I use Incredimail Xe and it returns two copies of every e-mail I send out.
Can anyone help me to cure this annoyance? All help appreciated.

  bluto1 19:22 13 Feb 09

I've sent myself an e-mail and received two copies.

  Technotiger 19:25 13 Feb 09

Open Incredimail, then go to Help and to the Incredimail Site - download and Install the latest version, this may remove that annoyance.

  bluto1 19:27 13 Feb 09

I've already done that,but the problem remains.

  Technotiger 19:35 13 Feb 09

Hmm, I have had a very close look through my own (paid for) Incredimail, but I cannot find any answer to these duplicate mails. I suggest contacting Incredimail via Help, they are usually pretty good at finding solutions.

Or perhaps it is a Server problem. Have a look in Accounts>Properties and the Server tab. Re-enter all your details as if setting up again, just a chance this might cure it.

  bluto1 21:13 13 Feb 09

I did as you suggested, no result. I'm going to uninstall and reinstall, or if possible install over what I have. That sometimes acts as a repair. Thanks for your help Tt it's much appreciated.

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