e-mail attachment cant be opened

  chris 21:28 01 Jun 03
Locked

this concerns e-mails sent with image or word docs or other files as attachments these files cannot be opened by the recipient.
A sends e-mail with an attachment to B
B can see the attached file size but cant open it
A sends the same e-mail to C who can open the attached file
C forwards the same e-mail to B and B can now open the attached file.

  chesterfield 22:17 01 Jun 03

does the person having the problem opening the attachments have the "do not allow attachments to be saved or opened that could potentially be a virus" box ticked, which can be found on the 'security' tab under 'tools' and then 'options' on outlook express?

  chris 22:41 01 Jun 03

the " do not allow attachments to be saved or opened that could potentially be a virus " is not ticked

  watchful 00:20 02 Jun 03

Has B got their mail setting on HTML?

If you're using MS Outlook try to
click here

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