e mail

  android2005 22:00 16 Feb 06
Locked

i cannot read my e mail every time i go to outlook express it is stuck at about 4.30 pm i am on blueyonder everything is working fine when i go to fault finding part of telewest helpline.it tells me i have 13 unread messages but cant read them? thanks in advance

  VoG II 22:10 16 Feb 06

Can you read them on blueyonder webmail? click here

  skidzy 22:11 16 Feb 06

try this and see if you can access your mail...then post back
click here

  android2005 22:12 16 Feb 06

no i cant

  android2005 22:16 16 Feb 06

not sure i have a password

  VoG II 22:18 16 Feb 06

You must have a password - it would have been sent to you when you signed-up to blueyonder. You must also be using a password when you use Outlook Express but you may have set OE to remember your password.

  android2005 00:00 18 Mar 06

problem has come back

  terryf 16:56 18 Mar 06

If you can't remember your password, talk to blueyonder support. The password would also have been on a welcome letter from blueyonder when you signed up. Them go to webmail, you perhaps can't read webmail because you are using wrong password or username

  terryf 16:58 18 Mar 06

PS You may have to go here click here and repair OE

  terryf 17:21 18 Mar 06

How was it resolved?

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