DVD/CD-RW Not working

  rocketron 20:10 27 Dec 03
Locked

I have just purchased a new Multivision Laptop that has a DVD/CD-RW.The problem is that it will play CD-ROM's and music CD's but I cannot get it to burn CD's everytime I put in a blank CD-RW the computer crashes shuts down and reboots with scan disc.Also DVD's have the same effect but they did run until I started installing programes such as Zone Alarm, Norton etc,now they shut the computer down.I have Cyberlink Power DVD,Roxio Easy CD Creator,AvRack and InterActual Player.If I remove Interactual Player or AvRack it won't play music CD's.
Help please.

  Big Elf 20:15 27 Dec 03

Check out click here it may be Easy CD Creator that's causing the problem.

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