dvd writer

  macca57 22:19 24 Oct 03
Locked

I have just brought a Ricoh MP5240A dvd writer. All went well until i came to install the software, i keep getting the message cannot install ikernal.exe and the installation fails. I rang software support at pc world who told me to go to windows update and download all of the critical updates for win me. I did this to no avail, don`t want re install if i can help it as i have a packard bell and i`m not sure where i put the installation disks. Can anyone help thanks.

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