dvd rw drive noot seen on my computer

  mattbell1975 15:51 07 Apr 07
Locked

i have a laptop acertravelmate 2490 which has come u with the following fault Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
The dvd rw has dissapeared after trying to check for solutions windows says it already has a driver.
I am running windows vista home basic and the dvd driver is a poineer dvr-k17rs.
In setup the dive is seen.
Any ideas?

  Fruit Bat /\0/\ 16:03 07 Apr 07

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41
Try this if the optical drives are not appearing in My Computer or Device Manager.
(This is sometimes caused by the removal of Roxio or other writing software.)
click here
Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect.
This utility is only intended for Windows® XP. You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

or
Run regedit and navigate to registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}.
Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.
Highlight each one in turn, right click and delete them.
Close regedit and restart the computer.
If in doubt make a restore point before making changes.

We think this will also work on VISTA lets us know what happens.

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