dvd rom probs

  NIGEY 19:50 05 Jun 03
Locked

anyone please help with a prob thats just starting occuring....when i go to play a dvd movie the software loads up then i get the following message "failure dvd drive not ready or empty" im running w98 and checked in device manager and it says this device is working properly any help appreciated thanx in advance nigey.

  Lú-tzé 21:45 05 Jun 03

Is it a particular DVD or all DVDs?

If just one, then try cleaning it.

If more than one, then get an audio CD cleaner and try it in the drive - the lens may be dirty and need cleaning.

Will the drive play CDs / run software?

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