dvd-rom not recognised

  taxiuk 12:02 27 Oct 07
Locked

I have thinkpad laptop R30 win xp pro,the dvd-rom is not recognised by the OS but there is a current going through the dvd(flashing light on DVD 4 few seconds then stop)I have tried two DVD unit but with no luck.please help as iam going crazy

  Fruit Bat /\0/\ 12:06 27 Oct 07

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41
Try this if the optical drives are not appearing in My Computer or Device Manager.
(This is sometimes caused by the removal of Roxio or other writing software.)
click here
Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect.
This utility is only intended for Windows® XP. You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

  Fruit Bat /\0/\ 12:07 27 Oct 07

or
Run regedit and navigate to registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}.
Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.
Highlight each one in turn, right click and delete them.
Close regedit and restart the computer.
If in doubt make a restore point before making changes.

  taxiuk 12:52 27 Oct 07

thank you for your advice but unfortunatly both solution did not work

  Technotiger 13:05 27 Oct 07

This can also happen if you have installed Roxio or Nero, especially if you have both. If you have both then get rid of one of them, if you only have one of them, update that from the respective Web-site so that whichever one you wish to use, has the latest list of drives included in its software.

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