DVD read problem

  sparky1 18:31 09 Oct 03
Locked

My laptop is 2 weeks old. The DVD drive worked fine until 2 days ago. Now it won't read most DVDs (the commercial kind from Blockbuster). It just cycles through a series of whirs and clicks for 15 seconds and stops without any error message. Explorer tells me the drive is empty. It reads CDs and data CDs fine. The DVDs play fine on my desktop.

  PA28 18:59 09 Oct 03

If it's only two weeks old then surely it's a clear case of return to supplier? Unlikely that you have done anything wrong with the symptoms that you describe.

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