DVD drive will not play DVD discs

  curly 11:00 03 Jul 03
Locked

Recently, my DVD drive will not play DVD discs. Initially, DVDs plaed fine, preumably with the programme 'PowerDVD' (installed by Dell) but now every time I insert a DVD disc in the DVD drive I get a fault and the programme stalls. I have re-intalled the programme 'PowerDVD' to no effect. The drive plays CD discs fine. I would be grateful for any suggestions re a fix.

  Jester2K II 11:05 03 Jul 03

every time I insert a DVD disc in the DVD drive I get a fault


What fault?? Error messages??

  -pops- 11:05 03 Jul 03

Did you re-install over the top of the previous installation? If so, try removing the old version from Add/Remove Programs before re-installing again.

Brian

  curly 11:15 03 Jul 03

The message is that PowerDVD has ecountered a fault and will have top close.
I uninstalled the programmes and then installed afresh.

  Â ÑÌÇKÑÂMË 12:30 03 Jul 03

Have you ran the diagnostic rourine in Power dvd?
this may point you in the right direction.

  curly 13:18 03 Jul 03

I do not know how to make a diagnostic check and would be grateful for help.
It seems that everytime I want to run the DVD player MS Windows Media Player wants to take control.

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