DRM licences deleting ,advice please

  talisker 22:42 04 Apr 13
Locked

love film instant online movies wont play on either IE explorer or Firefox, have tried all other advice updating windows and silverlight, uninstall/reinstall, checked silverlight setting correct,browser reset. have some vague advice on deleting DRM licences but cant find advised file: %ProgramData%\Microsoft\PlayReady\mspr.hds - told to look in 2 places C:\ProgramData\Microsoft\PlayReady C:\Documents and Settings\All Users\Application Data\Microsoft\PlayReady However - when type in search get blank result. Appreciate advice on how to AND if it is ok to delete or if rename how to do, dont want to turn drama into crisis. Many thanks

  Fruit Bat /\0/\ 12:00 05 Apr 13

Have you checked your firewall settings to allow silverlight?

  talisker 15:54 05 Apr 13

hi thanks, have tried support from security suite advisors who tried stuff remotely including drastically turning firewall off briefly - the problem persisted so guess nowt to do with firewall. thanks for your input and tome and trying to help - if you think of owt else please let me know. have a good day

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