, is it a virus?

  RISC OS user 20:32 22 May 14

My daughter is getting an annoying pop up when using Firefox 29.0.1 and neither she or I know how to get rid of it. Also is it a Virus or spyware? I might be able to help her my self but she lives quite a way from me so cannot get my hands on the machine. The URL is "" plus a lot more! Her machine is a Packard Bell, with Windows 8.1.

Any help will be appreciated.

  Woolwell 22:31 22 May 14

Almost certainly malware or virus. Check it is jcs not dsw. Jock1e's link should help.

  rdave13 23:00 22 May 14

This might help Avast boot time scan. If you don't have Avast then run your security software in safe mode.

click here

  RISC OS user 16:51 23 May 14

Thanks to all who replied, I will try as mentioned and see how it goes, will post again with results.

  BrianCummings 05:40 24 May 14

I just removed it. Open menu top right of browser, open Tools, open extentions. Delete as appropriate.

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