Have a look at the last postings in this link
Also google the error message and you will see others who have had this problem. You might be able to glean something from the postings.
Surface Pro (2017) vs Surface Pro 4
20 groundbreaking 3D animation technologies coming to Siggraph 2017
iPad Pro 12.9 vs Surface Pro 5
Synology invites you to visit them at Insomnia on 26th – 29th August. Book your tickets now and visit Synology.