Sorry I'm not much help but my 2ps worth.... Any problem devices (conflicts or otherwise) show in device manager with an exclaimation mark. It also states there what the perceived issue is. If your device is in there (may say its an unknown device) so marked reinstall your driver, specifying where it is (has it been saved to my documents?) I take it it's not a zip file that needs opening before pointing to it? Also is it the correct driver for the OS? Good luck!!