Downloading video to Windows Live

  richwoollacott 10:30 20 May 10
Locked

I want to download from my digital video camera, but when I try to do it to Microsoft Live Photo Gallery, I am told that my camera is being used by another application and that I need to shut it down. No other application is connected to the camera so I am stuck! Any ideas please?
My camera is a Panasonic NV-DS8 and I am using Windows 7 64 bit and a firewire connection

  Graphicool1 10:56 20 May 10

When you connect your camera to the PC download and save the video to a file. Unconnect the camera from the PC. Open the 'Ms Live Photo Gallery' and try loading the vid from the file.

  richwoollacott 11:00 20 May 10

As the connection to the computer is by firewire, it doesn't show a drive on explorer so I cannot download it.

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