A dodgy hammer to crack a nut.

  GRIDD 19:52 17 Oct 08

I have just committed myself to trying to right a major wrong with a colleagues laptop.

He owns a Dell that came with pre-loaded OEM XP home. He complained to another colleague about instability and loss of internet connections...

The offered solution? A pirate copy of XP pro to installed over the top. Which is now gone wrong - Bloody 'eck I don't know who is dafter! The person that offered it or him for installing it!!

He tried tapping f8 to restore from recovery partition - it obviously doesn't work. His restore disk apparently doesn't work either.

What do I advise him to do next? My own idea is a borrowed xp home disk using his serial or he buys another copy of windows.

The laptop is a couple of years old now - so he tells me, I've no idea of spec, model (other than knowing it's an Inspiron) etc etc.

Any suggestions?

  Fruit Bat /\0/\ 20:05 17 Oct 08

My own idea is a borrowed xp home disk using his serial

That's really the best way to go now unfortunately he will have lost all data pictures etc.

  Technotiger 20:06 17 Oct 08

Your idea of borrowing a XP disk is the best way, using his legit Key.

  Technotiger 20:07 17 Oct 08

I must learn to type faster ... :-))

  brundle 20:51 17 Oct 08

If you install over the top or do a repair, ensure you replace the Drivers.cab file in the Windows folder with the XP Home one - the Pro one is larger and can cause all sorts of weird problems if it's left in place.

  GRIDD 20:59 17 Oct 08

It'll be a clean install as he has stuff backed up on external disk. I just need to find someone with a Home XP disk as I only have computers with Vista.

  lotvic 21:22 17 Oct 08

For Dell restore you have to hold down Ctrl whilst pressing (tapping) F11 at startup
Dell help with restore click here

  woodchip 22:43 17 Oct 08

The above will only work if the XP CD is a Microsoft one not a OEM manufactures XP cd as these are altered in the setup directory, with regards to the setup key

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