Discs causing shutdown

  daveac41 11:16 05 Mar 09
Locked

I recently carried out a reinstall, and since then the action of inserting discs into either of my disc drives, causes the PC (intermittently) to restart itself. System restore would only be a last-straw option.
What could be causing this, please? (WXP Pro SP3)

  howard64 12:36 06 Mar 09

a possibility is that the drives have set themselves up for the wrong type of info. As you mention drives in plural have you set 1 as master and 1 as slave? if ide the master must be at the end of the ribbon cable with the slave in the centre position.

  OCRIDION 13:30 06 Mar 09

get a better computer

  daveac41 17:45 06 Mar 09

Thanks Howard 64. The drive settings have never been changed. Nor has BIOS. DRivers have all been checked.

  daveac41 15:44 07 Mar 09

OCRIDION - Are you on PC Adv staff? A stupid comment!

  howard64 16:35 07 Mar 09

right click - my computer - properties - hardware tab - device manager - is there a yellow mark by the cd drives? if not try uninstalling the drives and then reboot and they should be found and reinstalled. If this does not work check that they have been correctly identified by windows after the reinstall.

  Quiller. 16:42 07 Mar 09

Enter control panel > system > advanced > startup and recovery > settings > un tick auto restart.

Now try. It should give you an error message and a blue screen but not reboot.

  daveac41 09:23 08 Mar 09

Many thanks Howard64 & dave_1 ............problem now sorted

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