Disc fault or computer fault

  FreddyNoFriends 21:58 22 Apr 08
Locked

Hi all

I recently bought Assassins Creed for PC on DVD ROM, however, when I try to install it, I get the following error messages;

“Feature Transfer Error
New Feature 1
Component; Data
File: I:\data3.cab
Error: Data error (cycle redundancy check)

I’ve tried installing it in both drives on my computer several times but nothing seems to work.
From what I’ve read on the internet there is some suggestion this may be a problem with the batch of DVD discs, though other comments I've read suggest it may be something to do with DVD drives, out of date firmware, etc.
Obviously all I want to do is install and run this game - can anyone advise me whether it's the game at fault or my computer?

Thanks


Windows XP home edition SP2 (5.1 build 2600)
Phoenix Award BIOS v6.00PG
AMD Athalon 64 x2 Dual Core processor 4200+, MMX, 3D NOW (2 CPU’s)
2048 RAM
DirectX 9.0c (4.09.0000.0904)
NVIDIA GeForce 7800GT 256 MB (Driver version 6.14.0011.6921)

DVD drives

Drive H:
Description CD-ROM Drive
Media Type CD-ROM
Name TSSTcorp DVD-ROM SH-D162C
Manufacturer (Standard CD-ROM drives)
Transfer Rate Not Available
SCSI Target ID 0
PNP Device ID IDE\CDROMTSSTCORP_DVD-ROM_SH-D162C_______________TS02____\5&341E3395&0&0.0.0
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), 48.38 KB (49,536 bytes), 04/08/2004 13:00)

...and...

Drive L:
Description CD-ROM Drive
Media Type CD-ROM
Name SONY DVD RW DW-Q30A
Manufacturer (Standard CD-ROM drives)
Transfer Rate 350.17 kbytes/sec
SCSI Target ID 1
PNP Device ID IDE\CDROMSONY_DVD_RW_DW-Q30A_____________________YYS6____\5&341E3395&0&0.1.0
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), 48.38 KB (49,536 bytes), 04/08/2004 13:00)

  brundle 22:04 22 Apr 08

Can you copy the entire DVD contents to a folder on your computer and install from there? Or do you get the same errors? Try it with YCopy and look at the error log - click here

  MAT ALAN 22:04 22 Apr 08

click here

this will explain the error message, as for a resolve, not sure...

  MAT ALAN 22:09 22 Apr 08

File: I:\data3.cab

this message sort of confirms issues shown in first link, Dirty or corrupt disc.

  Fruit Bat /\0/\ 22:09 22 Apr 08

Polish the CD,
and run a ens cleaner through the drive, or try installing from another drive.

  Joe R 22:19 22 Apr 08

FreddyNoFriends,

A Data error (cycle redundancy check) may also be a memory problem, (as I found out with a new build a few months ago).

Try installing with one module only, (in slot No1), and then the other.

  FreddyNoFriends 22:19 22 Apr 08

Thanks all.
Some of the gaming sites I've visited suggest the batch of game discs sent out was dodgy, and as all replies here so far seem to be saying it's a disc issue, I guess that might the problem.
But I'll have a go at copying the disc to a hard drive and installing from there - thanks brundle - and see what happens.

  FreddyNoFriends 02:06 23 Apr 08

Have run YCopy and CD Check. YCopy couldnt copy all the files and CD Check tells me that data3.cab and data4.cab files are missing from the DVD.
I guess that means it's corrupted.
Thanks for the help everyone - I guess it's a trip to the post office tomorrow to return the disk...

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