disc drive?

  stupen 00:14 06 Oct 06
Locked

can anyone please help. I have just purchased a new hp laptop and dont seem to get any disc to load in the drive and even after going into drive e on my computer still nothing. what am i doing wrong?

  STREETWORK 07:38 06 Oct 06

Does the drive open and close?

Can you right click the drive icon with a disk in it and select properties? Does anything come up?

If you see nothing or get erros its back to HP support...

  stupen 11:40 06 Oct 06

yes the drive opens and closes and when i left click i get properties and options. what should i do next?

thanks for your help

  Diodorus Siculus 12:17 06 Oct 06

It should to back to vendor as unfit for purpose if you can't get it to recongise cds / dvds etc.

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