DIGITAL PHONE & INTERNET CONNECTION

  Tonymac 20:39 02 Jan 03
Locked
  Tonymac 20:39 02 Jan 03

I HAVE GENERALLY NO PROBLEM CONNECTING TO MY INTERNET PROVIDER(FREESERVE) USING MY LAPTOP AND PSION DACOM GOLD CARD GLOBAL MODEM AND A NORMAL PHONE LINE. HOWEVER SINCE MY OFFICE HAS INSTALLED A DIGITAL PHONE I CANNOT CONNECT. I GET THE MESSAGE "NO DIAL TONE".
CAN ANYONE HELP ME PLEASE.

TONY MAC

  graham 20:52 02 Jan 03

Tony, stop shouting. You may need to change your dial-up settings. Is this a new internal phone system? What country are you in?

  Tonymac 21:03 02 Jan 03

Yes Graham, it is a new internal phone system (gone to digital). I live in England.

Tony Mac

  Tonymac 21:03 02 Jan 03

Yes Graham, it is a new internal phone system (gone to digital). I live in England.

Tony Mac

  graham 21:14 02 Jan 03

Tony, in that case your comp should recognize the dial tone as before. Does it sound different on an extension on the new system? I think it may be just that you need to change your dial-up settings to insert a 9, or whatever you dial for an outside line, before your Freeserve number.

  graham 21:21 02 Jan 03

Wait a minute! When you say digital that's a whole new ball game! Your modem won't see a digital line! Can you be provided with an anologue extension on the new system? If not, money will have to change hands to buy a digital to analogue interface or a digital modem. You still will have to put the 9 in.

  siarad 21:30 02 Jan 03

Analogue modems don't work on digital lines you're stuffed sorry. Some companies put special analogue points in. Does the company have an Internet network you can connect through?

  Tonymac 16:00 05 Jan 03

Thanks gents,
Now I know where I stand.

Tonymac

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